Terms and Conditions
Last updated: 8 September 2026
1. Who we are
emitforge is a document rendering service operated by FLUXIUM LTDA, a company registered in Brazil under CNPJ 60.123.373/0001-81.
You can reach us at contato@fluxium.pro for anything concerning the Service. In these Terms, “we”, “us” and “our” mean FLUXIUM LTDA; “you” and “your” mean the person or organisation using the Service.
2. Our reseller and Merchant of Record
FLUXIUM LTDA (CNPJ 60.123.373/0001-81) is the seller of record for every order: when you buy a subscription, you contract with FLUXIUM. Payments are processed by Stripe on our behalf; Stripe is a payment processor, not a party to the sale.
FLUXIUM issues your invoice and is responsible for calculating, collecting and remitting any VAT, GST or sales tax that applies where we are required to collect it. Your purchase and your use of the Service are both governed by these Terms.
Where a consumer-protection law in your country grants you rights that these Terms do not mention, those rights are not limited by anything here.
3. The Service
emitforge is an application programming interface that accepts an HTML template and a structured data payload and returns a rendered file, such as a PDF or an image. Files are delivered as a signed URL. The Service is provided remotely as software; nothing physical is shipped.
Endpoints described on our website as “Building” or “Planned” are not part of the Service until announced as available. You should not rely on them.
4. Accounts and API keys
- You are responsible for all activity carried out with your API key, including activity by anyone you give the key to.
- Keys must not be shared between organisations or published in client-side code or public repositories.
- If you believe a key has been exposed, tell us and we will rotate it. You remain responsible for usage incurred before you notify us.
- You must be at least 18 years old, or the age of majority where you live, to hold an account.
5. Plans, quotas and “fair unlimited”
A render means one document produced by one successful API request. A file larger than 5 MB counts as two renders. Failed requests that never reach rendering are not counted.
| Plan | Included | Beyond the allowance |
|---|---|---|
| Free | 100 renders per calendar month | Requests are rejected until the next month |
| Starter — $29/month | 5,000 renders per month | Requests are rejected until the next month |
| Flat — $89/month or $290/year | Fair unlimited, as defined below | See below |
“Fair unlimited” means exactly this: there is no hard cap and no hidden throttle. If sustained usage on a Flat plan exceeds 50,000 renders in a calendar month, we will contact you to agree on an arrangement that suits both sides. We will not suspend or throttle a Flat account for volume alone without contacting you first and allowing a reasonable period to respond.
A 10-second hard timeout applies per render. We do not currently publish a per-second rate limit; we ask that you keep request volume reasonable, and we will tell you before introducing one.
6. Billing, renewal and cancellation
- Paid plans renew automatically at the end of each period until cancelled.
- You may cancel at any time. Cancellation takes effect at the end of the period you have already paid for; access continues until then.
- Cancellation is self-service through the billing portal at emitforge.com/account (authenticated with your API key), or by writing to contato@fluxium.pro. Access continues until the end of the period already paid for.
- Prices are stated in US dollars and exclude any tax. Where we are required to collect VAT, GST or sales tax in your location, it is calculated and added at checkout before you confirm.
- We may change prices with at least 30 days' notice before the change affects your renewal.
7. Free tier
The free tier is offered without charge and without any service level commitment. We may change its limits or withdraw it, with reasonable notice to active users. Free tier accounts inactive for 12 consecutive months may be closed after notice.
8. Acceptable use
You must not use the Service to produce, process or distribute:
- Content that is unlawful, or that infringes copyright, trademark or any other right of a third party.
- Adult or otherwise age-restricted material.
- Synthetic likenesses of real people — including faces or voices — without their consent, or content designed to impersonate a person or organisation.
- Fraudulent documents, including but not limited to false invoices or receipts, fabricated certificates, diplomas or credentials, and forged identity documents. This is the abuse this kind of API attracts, and it results in immediate termination.
- Phishing pages, malware, or material used in unsolicited bulk messaging.
You must not, technically:
- Circumvent rate limits or quotas, or open multiple accounts to accumulate free allowances.
- Direct templates at internal network addresses, cloud metadata endpoints or other non-public resources.
- Submit payloads designed to exhaust processing time or memory.
- Use the renderer to systematically collect content from third-party sites.
Commercially, you may use the Service inside your own product freely. You may not re-expose it, in whole or in substantial part, as a competing rendering API or white-labelled service without a written agreement with us.
Enforcement. We suspend immediately, without notice, where use is unlawful or abuse is active. For everything else we give notice and a reasonable opportunity to correct. Termination for cause does not entitle you to a refund of the current period.
9. Your content and data protection
You keep all rights in the templates, data and files you send and receive. You confirm that you hold the rights necessary to process that content, and that you will not submit special categories of personal data — health, biometric, or the equivalent under applicable law — without a written agreement with us beforehand.
Where your content contains personal data, you are the controller and we act as your processor (GDPR Article 4(8); LGPD Article 5, VII). Our processing is limited to producing the file you requested. Retention is set out in our Privacy Policy and is short by design:
| Data | Retention |
|---|---|
| Template and data payload | Not persisted beyond processing the request |
| Generated file | Deleted automatically after 24 hours |
| Request logs (metadata only, never the payload body) | Deleted after 90 days |
A Data Processing Agreement applies automatically to any customer acting as a controller subject to the GDPR or the LGPD, and forms part of these Terms. No signature is required.
10. Intellectual property
We retain all rights in the Service, its software and its documentation. You receive a limited, non-exclusive, non-transferable and non-sublicensable right to use the Service in accordance with these Terms for as long as your account is active.
11. Availability
We use commercially reasonable efforts to keep the Service available. The Service is provided without an uptime guarantee, and no service credits are offered on self-serve plans. We may perform maintenance that briefly interrupts the Service, and will avoid doing so without notice where it is reasonably possible.
12. Warranties
To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that rendering will be free of error or that output will match any particular expectation of visual fidelity.
This does not affect the statutory rights of consumers, which cannot be excluded or limited by contract.
13. Limitation of liability
To the extent permitted by law, our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. For accounts on the free tier, that limit is US$100.
We are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of data, or business interruption.
Nothing in these Terms excludes or limits liability for: fraud or fraudulent misrepresentation; wilful misconduct or gross negligence; death or personal injury caused by negligence; or any other liability that applicable law does not permit to be excluded or limited.
14. Suspension and termination
We may suspend or terminate an account for non-payment, for breach of section 8, or where required by law. You may close your account at any time. On closure, access ends at the end of the paid period and account data is deleted within 30 days, except where we must retain records to meet a legal obligation.
15. Changes to these Terms
We may update these Terms. For material changes we give at least 30 days' notice by email to the address on the account before they take effect. Continuing to use the Service after that period means you accept the updated Terms. If you do not accept them, you may cancel and, where a period has been paid in advance and is unused, ask us for a proportionate refund.
16. Governing law
These Terms are governed by the laws of Brazil, and the courts of the operator's domicile have jurisdiction.
If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of the country where you live, and you may bring proceedings in the courts of your own domicile. Consumers in Brazil retain the rights granted by the Consumer Protection Code.
You confirm that, where you use the Service for purposes related to your trade, business or profession, you contract as a professional rather than as a consumer.
17. Contact
Questions about the Service, the API or these Terms: contato@fluxium.pro.
Questions about billing, invoices, payment methods or tax: contato@fluxium.pro. FLUXIUM is the seller of record for your transaction.